For Dental Practices
Post-appointment surveys with AI follow-ups. Find out what's driving patients to a different practice — and fix it before you lose more.
Get started freeFree forever — no credit card required
A 3-star Google review doesn't tell you if it was the wait time, the billing, or the bedside manner. Thrilled does.
Send a satisfaction survey automatically after each appointment. Patients rate their experience and tell you what mattered — the clean office, the gentle hygienist, the parking situation.
A patient says 'I was uncomfortable.' AI asks: 'Was it anxiety about the procedure, physical discomfort during treatment, or something about the office environment?' Now you know what to change.
Get instant alerts when a patient gives a low score. Call them before they write a bad review or switch dentists. Most unhappy patients never complain — they just leave.
A good dental practice NPS is 50+. Know where you stand. Track improvements after you hire a new hygienist, renovate the waiting room, or change your scheduling.
Running multiple offices? See scores per location. Identify which front desk team needs coaching. Compare satisfaction across your practices.
100 responses/mo on the free plan — plenty for a single-location practice. Upgrade to $19/mo for unlimited surveys and AI conversations.
Set up in 5 minutes. Send your first survey after today's appointments.
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